Dolce Vita Canada (v1)

<p style="text-align: justify;">You will be charged sales tax based on your shipping address. Please note that shipping charges are also subject to sales tax. </p>

You will be charged sales tax based on your shipping address. Please note that shipping charges are also subject to sales tax.

What sales tax will I be charged on my order?

Billing & Shipping

What if I place an order and Dolce Vita doesn't have the item in stock?

Can I make changes or cancel my online order?

Can I change the style, colour or size after an order is placed?

When will my order ship?

How can I track the status of my order?

What should I do if my tracking says delivered but I didn’t get my order?

When will my AfterPay/Klarna installments begin for a Pre-order item?

What is a Pre-order item? What if I want to cancel a Pre-order?

What is the refund process for my cancelled AfterPay/Klarna Pre-order item?

How will I know if my order is confirmed and what my order number is?

Orders

What forms of payment are accepted for online purchases, and when am I billed?

What is AfterPay/Klarna?

Can Gift Cards be used on DolceVita.ca?

Can Store Credits be used on DolceVita.ca?

What shipping options are available in Canada?

Can I select expedited shipping for Pre-order items?

Can I ship an order to a P.O. box?

Can I ship an order to a foreign country?

Can I ship an order to multiple addresses?

What is DolceVita.ca's Return Policy?

How do I get a return shipping label?

What is the usual turnaround time for returns?

How will I be refunded for my return if I paid with AfterPay/Klarna?

Can I exchange an item for another size, colour or style?

What is your policy on damaged items?

How do I return an item I received as a gift?

DolceVita.ca Purchases

Need assistance with your retail store purchase?

Dolce Vita Purchases at other retailers

Retail Store Purchases

Returns

What is a Dolce Vita Gift Card?

How can I purchase/redeem a Dolce Vita Gift Card?

How can I check the balance of my Dolce Vita Gift Card?

Gift Card Terms and Conditions

Gift Cards

Is it safe to use my credit card?

Where can I learn more about your Privacy Policy?

What browser works best with the DolceVita.ca site?

Privacy & Tech Support

Promotion Rules

Promotion Exclusions

How can I get a discount code?

Promo Terms & Conditions

How does it work?

How do I get rewarded?

When should I expect rewards?

What if I didn’t receive my reward?

Join the Social Club

What sales tax will I be charged on my order?Updated 2 months ago